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Testing the SMTP TLS Output Configuration

To perform this test, you must have configured your system according to the procedure described in Configuring

IIS for SMTP TLS in Output on page 51. It is assumed the SMTP Gateway of your Fax Server was already

working correctly in output before this configuration.

The purpose of this test is to make the Fax Server generate a mail notification in order to see if it is well

relayed by the SMTP Virtual Server of IIS.

This can be done for example by sending a new fax from a user account whose profile is set to receive mail

notifications (for more details about sending a fax, see the XMediusFAX User Guide).

If the user does not receive any mail notification for the fax sent, you can try to troubleshoot the problem by

following these steps:

1. From the System Monitor ➤ Outbound History node of the administration interface, open the Properties

(accessed by right-click) of the fax that has been sent and select the Feedback Sent To tab.

Here, the Error Code normally indicates 0, which means the test is successful. If not, continue to follow

this procedure.

2. Access the two following folders of the current machine and check their content:

• C:\Inetpub\mailroot\Badmail

• C:\Inetpub\mailroot\Queue

If these folders contain files, continue this procedure.

Note: It is normal that you see files in the Queue folder during the process. It becomes abnormal

when a file stays in it permanently.

3. Access the Windows Event Viewer: Start ➤ Programs ➤ Administrative Tools ➤ Event Viewer.

4. In the left frame, select System.

5. In the right frame, double-click messages whose Source is SMTPSVC.

The message window that opens should inform you on the problem.

Configuring IIS for SMTP TLS in Input

This procedure assumes you have already configured IIS for SMTP TLS in output (see Configuring IIS for

SMTP TLS in Output on page 51).

To enable the support of TLS on SMTP messages used for sending faxes (SMTP Gateway input) on the

computer hosting XMediusFAX (through IIS):

1. On the current machine, create a new folder: C:\Inetpub\inboundmail.

2. Make the XMediusFAX SMTP Gateway listen on another port than 25, for example 2526:

a) Create the following new registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Interstar Technologies\XMedius\SMTP

Gateway\Settings\Port, of type String.

b) Give it the value 2526 (as per our example).

c) Restart the XMSmtpGateway service.

3. Create and configure a second instance of SMTP Virtual Server on IIS:

a) Access the Internet Information Services (IIS) Manager.

56 XMediusFAX | Installation and Maintenance Guide

Chapter 6 | SMTP Integration

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Dialogic Brooktrout TR1034 DID, Combo, & Loop Start Manuale Utente Pagina 66