Dialogic Brooktrout TR1034 BRI Manuale Utente

1Troubleshooting in Generalwww.dialogic.comSlide 1Troubleshooting FaxVoiceDiag Tool Back to back test Dialogic®Brooktrout®log files: bfv api log a

10Click “Initialize”www.dialogic.comSlide 28Sending/Receiving Faxes Sending– Find port you want to send from, then go across under “Dialstring” and l

11Dialogic®Brooktrout®API (BFV) Debug Logging Go under “Tools” and select “Debug” Logs are generated and put by default into \logs subdirectory Bun

12Dialogic®Brooktrout®API (BFV) Debug Logs BFV API= Dialogic®Brooktrout®Fax Voice API Interface between Boston driver and application Can be enable

13IP Network Troubleshooting - PING From a computer on the same LAN subnet as the Fax Server:– Ping the NIC IP address of the Fax Server– Ping the Di

2Ping/Telnet Be sure that elements of FoIP network can respond to PING– NIC on fax server– Ethernet port on TR1034 IP board (if applicable)– Media ga

3FaxVoiceDiag Download the one from the Dialogic Helpweb that matches your application’s boston.sys driver version!www.dialogic.comSlide 7Driver 2 p

4Starting Diag Double click “FDTOOL.EXE” If prompted to install driver definitely say “YES” Extraction should be done to clean, new directory off r

5“Advanced” Modewww.dialogic.comSlide 13Module – General Infowww.dialogic.comSlide 14Module – Parameterswww.dialogic.com Slide 15

6Parameters Screen IP Call Control will default to chosen protocol Double-check IP interface is correct– If not, IP traffic can be “split” inappropr

7SIP Configuration Highlights Recommend setting “Contact Address” and “Primary Gateway”– Contact Address = IP of fax server• Especially important if

8H.323 General Parameterswww.dialogic.comSlide 22H.323 Advanced Parameterswww.dialogic.comSlide 23H.323 Configuration Highlights Local IP Address = I

9T.38 Parameterswww.dialogic.comSlide 25T.38 Configuration Highlights Independent of IP call control Usually just leave entirely alone If using FoI