Dialogic Diva Pro PC Manuale di Servizio

www.dialogic.comDialogic® Diva® SIPcontrolTM Software 1.8Reference GuideJuly 2008 206-477-05

About the Dialogic® Diva® SIPcontrol™ SoftwareDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 10 • Called Party Number • Calling Party

About the Dialogic® Diva® SIPcontrol™ SoftwareDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 11 • RFC3892 - SIP Referred - By Mechanis

About the Dialogic® Diva® SIPcontrol™ SoftwareDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 12 Supported hardwareThe Dialogic® Diva®

Software InstallationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 13 CHAPTER 2Software InstallationTo install the Dialogic® Diva® SI

License ActivationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 14 CHAPTER 3License ActivationThe Dialogic® Diva® SIPcontrolTM Softwa

License ActivationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 15 To register your PPC and DUID1. Open the following web site: http:

License ActivationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 16 3. If your PPC is valid, the following web site will open:Paste yo

Dialogic® Diva® Media Board ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 17 CHAPTER 4Dialogic® Diva® Media Board Config

Dialogic® Diva® Media Board ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 18 To configure Diva Media Board parameters, e

Dialogic® Diva® Media Board ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 19 The Board monitorIf you click Board monitor

Copyright and Legal DisclaimerDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 2 Copyright and Legal DisclaimerCopyright © 2007-2008 Dia

Dialogic® Diva® Media Board ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 20 The view report optionIf you click View rep

Dialogic® Diva® Media Board ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 21 If you click the board icon below Details,

Dialogic® Diva® Media Board ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 22 Supported switch types and supported PBXsTh

Dialogic® Diva® Media Board ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 23 PBX protocols• Generic Q.SIG T.1 and E.1•ET

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 24 CHAPTER 5Dialogic® Diva® SIPcontro

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 25 Configuration Tips and Hints• Chan

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 26 General ConfigurationYou may confi

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 27 Address NormalizationYou may confi

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 28 Message Waiting IndicationYou may

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 29 Network Interface ConfigurationThe

Software License AgreementDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 3 Software License AgreementThis Software License Agreement (

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 30 SIP Peer ConfigurationA SIP peer i

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 31 Enhanced ConfigurationYou may conf

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 32 Session TimerYou may configure the

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 33 Address normalizationYou may confi

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 34 Authentication ConfigurationYou ma

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 35 Edit Routing ConfigurationYou may

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 36 ConditionsYou may configure certai

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 37 Dialplan ConfigurationWith help of

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 38 You may configure the parameters s

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 39 Address Map ConfigurationIn genera

Software License AgreementDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 4 of Dialogic's standard Hardware product Warranty in ef

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 40 Note: If expressions should matc

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 41 Cause Code Mapping ConfigurationDe

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 42 Codec ConfigurationTo configure th

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 43 Registrar ConfigurationSIP devices

Dialogic® Diva® SIPcontrol™ Software ConfigurationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 44 System SettingsYou may configure t

How Calls Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 45 CHAPTER 6How Calls Are ProcessedThe Dialogic® Diva® SIPcontro

How Calls Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 46 Every route defines only one direction. Therefore, at least t

How Calls Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 47 Emergency callsIn many environments, certain numbers, e.g., 1

How Calls Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 48 Connect two SIP peers to two PSTN interfaces exclusivelyIf yo

How Calls Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 49 •Select SIP to PSTN as direction.• Enable both SIP peers as s

Software License AgreementDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 5 Right to AuditIf this Program is licensed for use in a Comp

How Call Addresses Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 50 CHAPTER 7How Call Addresses Are ProcessedThe call ad

How Address Maps Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 51 CHAPTER 8How Address Maps Are ProcessedAddress maps ar

How Numbers Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 52 CHAPTER 9How Numbers Are ProcessedThe Dialogic® Diva® SIPco

How Numbers Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 53 length of the called number, this option can be disabled. I

How Numbers Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 54 Common formats: ExamplesNote: In all examples, the hyphen

How Numbers Are ProcessedDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 55 Example: The number (01)1-472-333-7777 should be dialed as

Software UninstallationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 56 CHAPTER 10Software UninstallationNote: If you want to upgrad

Cause Code MappingDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 57 CHAPTER 11Cause Code MappingIf the Dialogic® Diva® SIPcontrolTM So

Cause Code MappingDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 58 SIP response code to ISDN cause code 47 Resource unavailable 503 S

Cause Code MappingDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 59 421 Extension required 79 Service/option not implemented423 Interv

ContentsDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 6 Copyright and Legal Disclaimer...

Cause Code MappingDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 60 Default cause code mapping for Microsoft® Office Communications Se

Cause Code MappingDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 61 Microsoft® OCS 2007 SIP response code to ISDN cause code 79 Servic

Cause Code MappingDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 62 486 Busy here 17 User busy488 Not acceptable here 65 Bearer capabi

Event LoggingDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 63 Event LoggingA computer with the Dialogic® Diva® SIPcontrolTM Software

Event LoggingDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 64 WarningsA warning is an event that is not necessarily significant but m

Customer ServiceDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 65 CHAPTER 13Customer ServiceDialogic provides various options and arra

Customer ServiceDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 66 Dialogic Customer SupportIf the information on the Dialogic Help Web

Dialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 7 Routing examples ...

About This PublicationDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 8 About This PublicationHow to use this online guide• To view a s

About the Dialogic® Diva® SIPcontrol™ SoftwareDialogic® Diva® SIPcontrolTM Software 1.8 Reference Guide page 9 CHAPTER 1About the Dialogic® Diva® SIPc